Log
| User | Errors | Model | OS | Notes | Interaction with Sony | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AA90278 | 1 | vgn-sz48 | Vista | |||||||||
| blimeynotagain | 2 3 | installing all updates recovered frozen cursor. Very erratic operation | Taped conversation where senior sony support was informed of problem | |||||||||
| bradnyc | vgn-sz340 | Dell driver sort-of helped a bit. | ||||||||||
| chmcell | 1 | |||||||||||
| compcyclos | XP SP2 | try safe mode driver | ||||||||||
| CptnNemo | 1 2 5 | vgn-sz440n | Vista | Association with fingerprint swiping and tap sensitivity setting in Dell driver | ||||||||
| cr370 | 1 | association with wifi kill switch | ||||||||||
| dcarterv | 1 | vgn-sz360p | ||||||||||
| DEANintheYAY | 2 | vgn-sz440 | Vista? | |||||||||
| ekid | 1 | |||||||||||
| fokkerman | 1 | vgn-sz430n | ||||||||||
| gfsound | 1 | vgn-sz120p | I had to send mine back to Sony. Hardware issue. Not fixed. | |||||||||
| gschrob | 1 | Turned off aero in vista was only associated helpful action | ||||||||||
| hill | 1 | association with wireless | ||||||||||
| hudspeth | 1 | vgn-sz430n | Vista | problem seen on restart and suspend/hibernate resume. tried alps driver reinstall. tried turn off aero. tried synaptics driver fix, doesn't work. | used online support 2 times. called 1 time. problem not documented, now out of warranty. poor tech support. | |||||||
| huneepooh | vgn-sz120p | reinstalling driver then rebooting provides temporary fix | ||||||||||
| islandpaul | 1 | vgn-sz120p | Extensive? | |||||||||
| islefan | problem only occurred when plugged in to aftermarket power supply. | |||||||||||
| itchygomey | 1 2 | vgn-sz320p | ||||||||||
| jahid2007 | 1? | vgn-sz3xwp/c | intermittent incrasing in frequency | |||||||||
| jamgramet | 1 2 | vgn-sz360p | agrees with electrical hypothesis. Tingling from palmrest. | |||||||||
| jcloninger1976 | ||||||||||||
| jeffryv | vgn-sz360p | |||||||||||
| jmartin3 | 1 2 | vgn-sz360p | if i log out of my user profile and am on the log in screen the mouse will behave normally but when i log in it inverts again | |||||||||
| jonb123 | 1 | got burned out by clueless tech support running me through worthless fixes and gave up | ||||||||||
| Kgordon1942 | 1 | vgn-sz240p | Problem with driver / device initialisation. Driver tweak solution. | |||||||||
| King Harvest | 1 | vgn-sz4mn | ||||||||||
| LeeSail | Called 4 times | |||||||||||
| lfvsouza | 1 2 3 | vgn-sz360P | Vista XP | Vacuuming inside of notebook provided temporary fix | ||||||||
| macc2b | 1 | found sakasamouse workaround | ||||||||||
| mallikmajety | 3 | |||||||||||
| marcus richardson | 2 | vgn-tz250 | Random clicking | |||||||||
| marikof | 2 | vgn-fz190 | ||||||||||
| mdoube | 1 2 3 4 5 | vgn-sz650n/c | XP Ubuntu | Resets on suspend-resume | Sony acknowledged problem with insulation around touchpad | |||||||
| milt2002 | XP | remove a couple of driver files | ||||||||||
| ogman | 1 | vgn-sz650n | Vista | Associated with suspend/hibernate/boot up. Occurs every few boots. Left-click frequently does not work. | calling tomorrow (7-21-08) / will update | |||||||
| padnuh | 1 | vgn-sz430n | Reloading OS does not help | Touchpad hardware replaced fixed problem | ||||||||
| peter.mcmahon | ||||||||||||
| pfarmer | ||||||||||||
| pulsyd03 | 1 | vgn-sz791n | Vista | associated with suspend/hibernate. Occurs every few boots | ||||||||
| raditya Arthapraja | 1 | vgn-sz55gn | Vista XP Ubuntu | power resetting fixes problem | ||||||||
| Rdhogg99 | 1 2 | vgn-sz640 | Insulating touchpad from palmrest with scotchtape appears to give a permanent fix | |||||||||
| rome78 | 2 | vgn-vz180 | Also had fan noise | |||||||||
| rtoguchi | ||||||||||||
| scott5375 | if you call Sony Support about the touch pad issue. they said nobody ever experience this before. Please sent in for a check. | |||||||||||
| smelly | 1 | |||||||||||
| spinheiro | 1 | vgn-sz440n | started as intermittent problem then became permanent. | |||||||||
| spitfe | 1 2 | vgn-sz780 | Vista | problems occur quite frequently | ||||||||
| ssetd | www.roadturn.com | Sony replacement keyboard and touchpad don't fix problem | ||||||||||
| steven trehub | 2 | vgn-sz330p | XP Vista | Hard drive restored to factory condition touchpad not fixed. Whole notebook replacement resolved issue. | ||||||||
| stevenlams | disable finger scanner update drivers proposed as fix | |||||||||||
| tcsskg | 2 3 | vgn-fz280e | Vista SP1 | eandreu511 | 2 3 4 5 | vgn-sz491N/X | Vista | reinstalling driver didn't work; now buying a new palm rest w/touch pad and finger sensor | ||||
| tlstory | 2 | |||||||||||
| torontotech | ||||||||||||
| trekuhl | 1 | XP Pro Vista Ultimate Ubuntu Fedora | ||||||||||
| tsailipu | 2 3 | vgn-sz430N/B | Vista | Sony advise reinstalling driver: problem recurs in 2-3 days | ||||||||
| sthax | 1 2 3 | vgn-sz650N | Vista Business | Reinstalled driver as per Sony's instructions | ||||||||
| www.Digiart.us | Sony advised sending notebook in | |||||||||||
| 9InchPianist | 1 | vgn-sz71wn/c | Vista | Left mouse button also requires excessive pressure to activate | Ongoing case with Sony | |||||||